Vendor & Supplier Code of Conduct

Since 1995, Macy’s, Inc. has had a stringent Vendor & Supplier Code of Conduct (the “Vendor Code”) that sets out specific standards and requirements for any supplier doing business with Macy’s, Inc. This includes private brand goods produced through contracted vendors. The Vendor Code is designed to protect workers in this country and abroad. All of the company’s vendors agree to comply with the company’s Vendor Code and Statement of Corporate Policy on Child or Forced Labor and Unsafe Working Conditions. Among other things, the Vendor Code requires that suppliers of Macy’s private brand merchandise allow unannounced factory audits (within a 14-day audit window) for contractual compliance, as well as for compliance with laws and regulations dealing with child or forced labor, wages and hours, and unsafe working conditions. Noncompliance with the Vendor Code has resulted in termination of 96 factories in the 2011-2014 period.

The Macy’s, Inc. Statement of Corporate Policy regarding child or forced labor and unsafe working conditions, as well as the company’s Vendor Code, is posted at The Vendor Code also is posted on and is available by calling 1-800-261-5385.

Macy’s, Inc. does not tolerate the involvement of its suppliers in human trafficking and slavery. We will quickly investigate any reports alleging human trafficking and slavery in the supply chain and will take swift and decisive action against any supplier that is found to act improperly in this regard. We have enhanced our Vendor Code and our audit tool used for factory audits to emphasize our policies on human trafficking, slavery and unsafe working conditions.

Recognizing the risks of human trafficking and slavery is a key objective of our human trafficking and slavery training for our employees responsible for core private brand goods procurement. This training presents real-world scenarios to help participants identify both the obvious and more subtle indicators of trafficking or forced labor. The focus of this online course is to:

  • Increase awareness of human trafficking in supply chains
  • Identify human trafficking and slavery risks in company supply chains
  • Support prevention and mitigation efforts when human trafficking and slavery is suspected.

In addition, each year our executives receive General Legal Compliance training or Code of Conduct training, both of which contain information on human trafficking and slavery. Over the past three years, more than 20,000 Macy’s, Inc. employees have received this training each year.